I FIX OPERATIONS AND BUILD SYSTEMS THAT SCALE.
You can’t scale chaos.
That’s true in high-growth startups, PE-backed rollups, family-run legacy businesses—you name it. When operations break down, everything downstream breaks with it: revenue, retention, morale, valuation.
I’ve spent my career finding the real problems behind poor performance—and fixing them in ways that don’t just hold, they multiply. I don’t do playbooks-for-the-sake-of-playbooks. I build systems that make sense. Processes people actually follow. Teams that don’t fall apart under pressure.
This site is a working archive of what I’ve built, how I think, and the results that followed. If you’re running into complexity, friction, or just need someone who can get to the core of a problem without wasting six weeks of stakeholder mapping, let’s talk.
NO-SPIN BIO
I don’t have a tidy career arc. I have a track record of showing up where things are messy and building order that lasts.
Sometimes that means turning a blank whiteboard into a $200M+ statewide testing operation in 12 months. Sometimes it means fixing software dev processes that tanked product velocity. Sometimes, it’s rebuilding backend systems no one thought to question—but they were quietly killing margin and morale. Four companies I’ve helped lead were sold for high multiples—because the operations worked when it mattered.
I’ve worked across healthcare, fintech, home services, logistics, insurance, and SaaS. I’ve reported to founders, answered to PE boards, led crisis response teams, and stood next to field techs trying to hit their numbers. I don’t care about titles. I care about results.
HOW I WORK
I go deep enough to understand what’s really broken.
I build systems that scale—and don’t rely on heroics to hold together.
I coach leaders who want to lead with clarity, not chaos.
And when the stakes are high, I don’t flinch.
As Co-COO of SHIELD Illinois, I helped build a statewide COVID testing infrastructure from zero to $200M+ in revenue in under a year. At Goettl, I brought discipline to chaos—standing up a custom data lake for pennies on the dollar, launching an OpEx program that improved margins and retention, and leading a digital transformation effort across fleet, IT, inventory, and vendor systems.
I’ve worked in healthcare, fintech, home services, and insurance—and I’m industry-agnostic. I care about building systems that last, cultures that scale, and outcomes that matter.
THIS IS NOT A RESUME
It’s where I lay out what actually matters: the work, the thinking, the outcomes.
If you’re dealing with operational friction, pre-exit prep, or scale that feels like strain—I’ve probably seen it. Let’s connect.
Everyone loves the strategy deck. But the operating model? That’s where the hard choices live—who stays, who goes, what gets cut, and who’s really ready to lead. This is a post about the gritty side of strategy execution—the side no one likes to talk about but every leader has to face.