https://lenmusielak.com/blog daily 0.75 2026-01-05 https://lenmusielak.com/blog/trust-the-metric-not-the-math monthly 0.5 2026-01-12 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/33236717-3b5a-41c0-8336-d5a980defac7/BlackScholes.png Thoughts on management, leadership, and innovation. - What Gets Measured Gets Managed. What Gets Mismeasured Gets Mismanaged. - Make it stand out AI created image. https://lenmusielak.com/blog/systems-matter-more-than-headcount monthly 0.5 2026-01-05 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/3e0b33df-10b0-4f6a-aa7e-0bcdccb67c6b/1754491377935.png Thoughts on management, leadership, and innovation. - Scaling ≠ Growing: Why Systems Matter More Than Headcount - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/hustle-culture-or-cult monthly 0.5 2026-01-05 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/d6ce5450-851e-449d-9089-b462332e6519/1758635312624.png Thoughts on management, leadership, and innovation. - Hustle Culture or Cult? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/ai-isnt-failing-you-not-ready monthly 0.5 2026-01-05 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/c0034b98-6ab4-41c5-ad52-83ca019872aa/1765901477040.jpg Thoughts on management, leadership, and innovation. - AI Isn’t Failing You. You’re Not Ready for It. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/ai-is-a-teenager-handing-it-the-car-keys-too-early monthly 0.5 2026-01-05 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/986a49ec-8a0e-4e66-a7a6-42cf9bf7e917/Driving+AI.png Thoughts on management, leadership, and innovation. - AI Is a Teenager. We’re Handing It the Car Keys Too Early. - Make it stand out AI created image of course! https://lenmusielak.com/blog/lion-shit-operating-model-leadership monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/765041e6-867f-481a-a69e-3f0e5826f5cc/lion+shit+wide.png Thoughts on management, leadership, and innovation. - Everyone Wants to Be a Lion… Until It’s Time to Do Lion S**t - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/let-them-shovel-the-snow-leadership-means-letting-go monthly 0.5 2025-04-24 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/2c6924f3-ba14-4d2d-b47f-f04e310356be/snow+shovel.png Thoughts on management, leadership, and innovation. - Let Them Shovel the Snow: Leadership Means Letting Go - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/shield-illinois-covid-operations-case-study monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/05c592f3-2240-49dc-946b-6d1797d6497d/SHIELD+Illinois.png Thoughts on management, leadership, and innovation. - How We Built a $200M Testing Operation in 12 Months—During a Global Crisis: What SHIELD Illinois Taught Me About Scaling Fast Without Losing Control - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/executives-in-too-many-meetings monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/2c2472ea-5131-460c-9785-e4323b29a867/af0f8935-a912-4786-8ac4-54c56192f7cf.png Thoughts on management, leadership, and innovation. - Not Every Seat Needs a Suit: When Executives Over-Attend, Teams Underperform - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/abbott-global-distributor-ops-scorecard monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/15481051-0afc-4b45-b202-63990c159e6a/Beyond+the+Scorecard.png Thoughts on management, leadership, and innovation. - Beyond the Scorecard: How We Built a Global Distributor Management System for Abbott Point of Care - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/email-cc-problem-organizational-trust monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/a1444e6b-e46b-4ac4-abbd-b8d99a0bbdd9/38307a29-1b94-483b-8af2-a2d7a3a5e855.png Thoughts on management, leadership, and innovation. - The CC Epidemic: How Email Reveals Organizational Immaturity | You Don’t Need an Audience. You Need Accountability. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/remote-weeks-expose-operational-blind-spots monthly 0.5 2025-04-29 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/2548019a-8364-4c84-8b93-40d3374fead0/MandatoryRemote.png Thoughts on management, leadership, and innovation. - Return to Office? Try Mandated Remote Instead. Before You Mandate Return to Office, Mandate Remote Weeks - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/2025/5/19/youre-not-scaling-culture-youre-scaling-chaos-what-your-childhood-toolset-and-your-flat-org-have-in-common monthly 0.5 2025-05-05 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/dd3992ac-b9f8-4efa-b583-0cfd3ffc98c7/Scaling+Chaos.png Thoughts on management, leadership, and innovation. - Flat Org, Broken Tools | Why Structure Enables Speed as Your Company Scales - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/is-it-an-emergency monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/2ba896f9-5b1d-45b3-9e24-6f58e05adeb0/Is+it+an+emergency.png Thoughts on management, leadership, and innovation. - Is It an Emergency? It’s Usually Not. | Trust Me, It Can Wait. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/keep-the-goldfish-in-the-tank-meeting-lengths monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/ed7a20f4-0072-462a-8305-f9c53f62da50/Keep+the+goldfish+in+the+tank.png Thoughts on management, leadership, and innovation. - Keep the Goldfish in the Tank: Stop Letting Meetings Expand to Fill the Hour - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/good-ops-integration-and-why-most-fail monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/ccf98857-7b09-42dd-a921-881e4a3fc39b/integrations.png Thoughts on management, leadership, and innovation. - What a Good Ops Integration Actually Looks Like - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/how-i-build-companies-that-scale-without-breaking monthly 0.5 2025-08-06 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/324feac3-986c-4da0-9deb-8156773fccd1/Scale+without+breaking.png Thoughts on management, leadership, and innovation. - When Growth Starts to Hurt: The Hidden Cost of Scaling Without Systems - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/your-internal-support-wouldnt-survive-customers monthly 0.5 2025-05-15 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/be14cb61-5f03-47f2-a2cb-2fe4668be433/Internal+support+customers.png Thoughts on management, leadership, and innovation. - Your Internal Support System Wouldn’t Survive 5 Minutes with Customers - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/case-studies/liquidpoint-kanban-transformation monthly 0.5 2025-04-08 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/36e2d22e-2a2d-436a-90a0-568de9dc4053/Fixing+the+release+cycle.png Thoughts on management, leadership, and innovation. - Fixing the Release Cycle: How a Kanban Transformation Delivered Liquidpoint’s First On-Time Release in Two Years - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/chicago-marathon-ops-leadership-case-study monthly 0.5 2025-04-03 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/40fabd1f-172f-45f3-9f71-a1484fbd0af1/IMG_0976.JPEG Thoughts on management, leadership, and innovation. - Calm in Chaos: What 50,000 Runners Taught Me About Operational Leadership - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/ops-leader-not-sme monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/724e04da-d8bf-4341-a6e8-51caadcc6da6/Ops+leader+SME.png Thoughts on management, leadership, and innovation. - Your Ops Leader Shouldn’t Be a Subject Matter Expert | They don’t need to know the tool—they need to know how the whole machine runs. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/ops-data-should-drive-decisions monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/3d15a4c2-3504-45df-99e2-2fdd7c029b93/ops+data+isnt+reporting.png Thoughts on management, leadership, and innovation. - If Your Ops Data Isn’t Changing How You Lead, It’s Just Noise | Build systems that drive decisions—not dashboards that sit unread. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://lenmusielak.com/blog/2020/12/17/youre-solving-the-wrong-problem monthly 0.5 2023-05-24 https://lenmusielak.com/blog/2020/12/15/want-to-change-your-culture-get-in-the-weeds monthly 0.5 2023-05-24 https://lenmusielak.com/blog/2020/12/4/changing-strategy-focus-on-the-negative monthly 0.5 2023-05-24 https://lenmusielak.com/blog/2020/11/17/respect-your-appointments-yes-all-of-them monthly 0.5 2023-05-24 https://lenmusielak.com/blog/2020/11/2/covid-19-making-the-impossible-possible monthly 0.5 2023-05-24 https://lenmusielak.com/blog/2020/10/21/has-covid-exposed-your-short-term-results-v-long-term-strategy-problem monthly 0.5 2020-10-22 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1603375851688-9CO32TW6ZIJNL2AF1RKB/Len+signature+copy+small+copy.png Thoughts on management, leadership, and innovation. - Has COVID exposed your short-term results v. long-term strategy problem? https://lenmusielak.com/blog/2020/10/21/maintaining-your-company-culture-with-a-remote-workforce monthly 0.5 2023-05-24 https://lenmusielak.com/blog/2020/10/21/adapting-agile-for-a-remote-workforce monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/the-show-must-go-on-taking-your-training-to-the-virtual-classroom monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/working-from-home-not-as-easy-as-it-sounds monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/legacy-technologies-in-the-work-from-home-world monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/the-frictionless-enterprise monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/marie-kondo-your-calendar monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/what-is-digital-transformation monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/5-tips-for-keeping-your-team-on-your-team monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/keeping-your-project-on-track-in-2019 monthly 0.5 2020-10-21 https://lenmusielak.com/blog/2020/10/21/why-strategic-process-optimization monthly 0.5 2023-05-24 https://lenmusielak.com/blog/2020/10/21/feed-your-millennial-shark monthly 0.5 2023-05-24 https://lenmusielak.com/blog/2018/1/5/hiring-finding-a-round-peg-for-a-round-hole-is-not-nearly-enough monthly 0.5 2018-01-05 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1515168750828-394CQ3ADK47I07FO50Y6/square-peg-round-hole.png Thoughts on management, leadership, and innovation. - Hiring: Finding a Round Peg for a Round Hole Is Not Nearly Enough https://lenmusielak.com/blog/2017/12/12/ask-an-entrepreneur-shannon-clemonds-of-shannon-gail-events monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1513096868771-T9O3MEQEJVNA1NIG2DTW/ShannonGailThumbnail.png Thoughts on management, leadership, and innovation. - Ask An Entrepreneur: Shannon Clemonds of Shannon Gail Photo:ShannonGail.com https://lenmusielak.com/blog/2017/11/28/g9u4flycrzctyodivrep04jsl5njsh monthly 0.5 2017-12-04 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1511888816809-SCAZRPUG2CK49CN4R6SS/AAEAAQAAAAAAAANDAAAAJDljMWVlNzdmLWQ5M2EtNDhhNi1hMDI2LWNjY2UxMTBjMmM3OA.png Thoughts on management, leadership, and innovation. - Don't Listen to All of Your Customers Equally https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1511902172411-RAS3MYOEHSXU3Y6UG0IL/IMG_7831.JPG Thoughts on management, leadership, and innovation. - Don't Listen to All of Your Customers Equally https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1511901518452-B44WNC8J7X3UYFMIMZSL/Consumer+Decision+Journey.png Thoughts on management, leadership, and innovation. - Don't Listen to All of Your Customers Equally Seek feedback from the silent minority during their postpurchase experience (4) to trigger the loyalty loop. Failure to do so could mean the next potential customer reads unflattering reviews during their active evaluation (2). https://lenmusielak.com/blog/2017/11/27/how-a-product-of-1980s-bureaucracy-can-keep-your-business-agile monthly 0.5 2023-05-24 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1511804656998-YWY7IJYPDPG4ZHMCPAHD/AAEAAQAAAAAAAANDAAAAJDljMWVlNzdmLWQ5M2EtNDhhNi1hMDI2LWNjY2UxMTBjMmM3OA.png Thoughts on management, leadership, and innovation. - How A Product of 1980's Bureaucracy Can Keep Your Business Agile https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1511815065718-ZHDGNIUYA5Z4X9BP02RH/CMM+Len+Musielak.png Thoughts on management, leadership, and innovation. - How A Product of 1980's Bureaucracy Can Keep Your Business Agile https://lenmusielak.com/blog/2017/11/6/growth-is-not-a-goal monthly 0.5 2023-05-24 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1509986327952-4BL86O02R522JIVSCIFO/AAEAAQAAAAAAAAOeAAAAJGRjZDVlNTM4LTcwYmUtNDk1MS05Njc1LTk2NmQ5NTE3MTVjMQ.png Thoughts on management, leadership, and innovation. - Growth Is Not A Goal https://lenmusielak.com/blog/2017/10/30/you-dont-actually-have-to-fail-to-fail-fast monthly 0.5 2017-10-31 https://lenmusielak.com/blog/2017/1/27/no-assholes-defined monthly 0.5 2017-01-28 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1485574056741-FX5L52XOLI23N1SA9L75/image-asset.png Thoughts on management, leadership, and innovation. - "No Assholes" Defined. Herbert (right) and me (left). Photo credit: Herbert "Herb" Ciabatta Fairchild-Musielak https://lenmusielak.com/blog/2015/9/1/it-has-always-been-donehas-to-be-done-this-way monthly 0.5 2015-09-03 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1441133294164-K3ZVNHZ3DQ1PCXY4FEVA/image-asset.png Thoughts on management, leadership, and innovation. - It has to be done this way (because it's always been done this way). https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1441203861250-O3UN1K1Y8DLOPLNNDEGN/image-asset.jpeg Thoughts on management, leadership, and innovation. - It has to be done this way (because it's always been done this way). https://lenmusielak.com/blog/2015/7/27/welcome-to-homeownership monthly 0.5 2016-02-10 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1438012011976-IR5YEDY8I3SWAIMGSI42/image-asset.png Thoughts on management, leadership, and innovation. - Welcome to homeownership. https://lenmusielak.com/blog/2015/7/8/remember-your-role monthly 0.5 2023-05-24 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1436381909653-N0R6DK1V0YGDJI1YK743/image-asset.png Thoughts on management, leadership, and innovation. - Remember your role. https://lenmusielak.com/blog/2015/4/23/i-loathe-packing monthly 0.5 2023-05-24 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1429807704028-LZ68KARZ68I30U1H9VWV/image-asset.png Thoughts on management, leadership, and innovation. - I Loathe Packing https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1429807489216-MC7QJXWUAF9RXMU11F9Y/image-asset.png Thoughts on management, leadership, and innovation. - I Loathe Packing https://lenmusielak.com/blog/2015/4/2/event-production-business-intensive monthly 0.5 2015-04-06 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1427985940277-I9X2Q3NKMU2VP178EQZP/image-asset.png Thoughts on management, leadership, and innovation. - Event Production = Business Intensive https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1427986635788-EEVP9AEWOAVZDWS2PV4H/image-asset.png Thoughts on management, leadership, and innovation. - Event Production = Business Intensive https://lenmusielak.com/blog/2015/3/30/msgrkh4oapebvf76k0msp9p47mr9ri monthly 0.5 2015-03-30 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1427732656367-QIGY6YU8LYRLIJ1APKRC/image-asset.png Thoughts on management, leadership, and innovation. - I'm (We're) Buying A House. https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1427735745693-DPIIAB51SWMXPHMDR4SX/image-asset.jpeg Thoughts on management, leadership, and innovation. - I'm (We're) Buying A House. https://lenmusielak.com/blog/2015/3/18/trust-your-team monthly 0.5 2015-03-20 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1426727158314-FHZNPW4A75THW77D5QYH/image-asset.jpeg Thoughts on management, leadership, and innovation. - Trust Your Team! https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1426727573520-GB0WOD2XQYFEOGH55XBA/image-asset.png Thoughts on management, leadership, and innovation. - Trust Your Team! https://lenmusielak.com/blog/2015/2/24/innovation-is-a-flower monthly 0.5 2023-05-24 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1424802374287-15ASNI4BQ7X7JXC6QMEV/image-asset.png Thoughts on management, leadership, and innovation. - Innovation is a Flower https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1424802469686-J5UNEJBYOIQ34CSO5RKT/image-asset.jpeg Thoughts on management, leadership, and innovation. - Innovation is a Flower https://lenmusielak.com/blog/2015/2/5/leadership-lessons-from-mission-control monthly 0.5 2023-05-24 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1423146043283-NJLM8D1URW3ZT6OV1PKW/image-asset.png Thoughts on management, leadership, and innovation. - Leadership Lessons from Mission Control https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1423145816059-YCCQF6NZ69SV70DJVWON/image-asset.jpeg Thoughts on management, leadership, and innovation. - Leadership Lessons from Mission Control https://lenmusielak.com/blog/2015/2/3/your-organization-has-matured-has-your-org-chart monthly 0.5 2023-05-24 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1422986726252-M9WRE7W6TZWHTOF1284J/image-asset.png Thoughts on management, leadership, and innovation. - Your organization has matured. Has your org chart? https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1426689258402-1FQOU3GFHNX6QZ0PM3A5/image-asset.jpeg Thoughts on management, leadership, and innovation. - Your organization has matured. 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The graphs above illustrate the shortage caused by the traditional model and the equilibrium reached using a supply and demand adjusted model. https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1409173823746-8P2JFKHVX2TP83642FYW/image-asset.png Thoughts on management, leadership, and innovation. - In Defense of Uber. https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1430760131659-IYS9Y1A9605C7ED8BYTV/image-asset.png Thoughts on management, leadership, and innovation. - In Defense of Uber. https://lenmusielak.com/blog/2014/8/15/dont-just-innovate-differentiate monthly 0.5 2025-04-25 https://images.squarespace-cdn.com/content/v1/53dbc99fe4b007719c890ed6/1408974876827-D4QBN6TA7P1CA45LLONC/image-asset.jpeg Thoughts on management, leadership, and innovation. - Diversify. Differentiate. Dominate. 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For example, the total % of 3-yr growth for Chicago was 38595% and Software companies provided 22.6% of that total. 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