Your operations leader doesn’t need to know every tool—they need to know how the whole machine works. This post unpacks why subject matter expertise can get in the way of systems-level leadership, especially under pressure.
Read More
Stop building dashboards that don’t drive change. A good data system doesn’t just automate reporting—it restructures how your business sees itself. Here’s how to build one that actually shifts how you lead.
Read More
Companies are approaching training from the wrong angle. Don't make people learn Latin to learn physics. Translate it for them.
Read More
The politics in the middle management level of most organizations is designed to make sure executives don’t really know what the culture is really like. The only way to get past it is to dive into the weeds.
Read More
Far too often, we forget that strategy is as much about what we are NOT doing anymore as it is about what we are doing that is new
Read More
When you push a meeting, you are letting someone cut in line. Make sure it is worth it.
Read More
When approaching a problem or assessing a new idea, we think of all the ways that something can go wrong, blow up in our faces, or just plain fail. We are too busy trying to predict doom to even see that there is a path to success. It turns out, when we change the question from "Can we...?" to "How do we...?" nothing is impossible. Things can be difficult, inadvisable, or even unreasonable but not impossible. Don't wait for the next crisis to shift your mindset--start now.
Read More
The hardest part of planning for the long-term is seeing past the giant dollar sign directly in front of your face. It's huge. It's right there. It says everything is going just fine. It is also blocking your view of the cliff just ahead. COVID's business impact shows us why this is important.
Read More