I used to think great leadership meant doing it faster, better, smarter. But it turns out, one of the most powerful things a leader can do is… nothing. Not because they’re checked out—but because they’ve built an organization that doesn’t need them in every decision. This is a story about a snow shovel, a shutdown, and the real meaning of delegation.
Read More"So, what do you do?" This may be the most difficult question an operations professional ever has to answer and ops pros are asked a lot of tough questions... How do you respond?
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