We have all been put in situations beyond our control. We have all experienced a time where our fate or the fate of our organization rested squarely in the hands of someone or something over which we had no influence or authority. However, in my experience, there is always something you can do to improve the situation for customers.
Read MoreWhy surge pricing, aggressive recruitment practices, and competition with traditional livery services should be viewed not as unfair practices but rather as a sign that an innovative company is finally starting to shake-up an archaic market.
Read MoreInnovation gets you in the game. Strategy wins it. To keep your idea from becoming a commodity: Diversify. Differentiate. Dominate.
Read MoreSoftware companies accounted for 22.6% of Chicago's 38595% 3 year growth reported in the Inc5000 list released yesterday. IT services placed a distant second with 10.6% growth reported.
Read MoreWith 95 companies actually located in Chicago, the Second City has achieved 2nd place in the Inc. 5000. (Inc. puts them 4th by including the surrounding areas in its calculation but as an actual City resident, I like to keep things within city limits.)
Read MoreOf all the traits used to describe great leaders, humility is usually not the first that comes to mind. However, it is probably the most widely applicable and important of all leadership traits.
Read MoreLooking to increase productivity and encourage innovation in your organization? Start empowering your team.
Read More"So, what do you do?" This may be the most difficult question an operations professional ever has to answer and ops pros are asked a lot of tough questions... How do you respond?
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